Responsible Gaming

Gaming Should Be Entertainment

Online casino gaming should be enjoyed as a form of entertainment, not as a way to earn money or solve financial problems. While we provide information about online casinos, it's important to understand that all casino games involve an element of chance, and the house always has a mathematical advantage. Only gamble with money you can afford to lose.

Age Verification

In New Zealand, you must be 18 years of age or older to participate in online gambling. It is illegal for operators to provide gambling services to anyone under the legal age. If you are under 18, please do not use online casino services. Parents and guardians should monitor their children's internet activity to prevent underage gambling.

Warning Signs of Problem Gambling

If you experience any of the following signs, you may be developing a gambling problem. Please seek help immediately:

• Chasing losses by gambling more to try to win back money you've lost
• Hiding your gambling activity from family, friends, or partners
• Gambling with money intended for bills, rent, or other essential expenses
• Spending more time and money on gambling than you originally intended
• Feeling anxious, irritable, or depressed when not gambling
• Lying about how much time or money you spend on gambling
• Neglecting work, school, or family responsibilities due to gambling
• Borrowing money to gamble or pay off gambling debts
• Being unable to cut back or stop gambling despite wanting to
• Using gambling to escape from problems or difficult emotions

Self-Help Tools & Safer Gaming Features

Most responsible online casinos offer tools to help you maintain control of your gambling. Consider using these features:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose during a gaming session
• Reality Checks: Enable pop-up reminders that show how long you've been playing and how much you've spent
• Time Limits: Set automatic session timeouts to prevent extended gambling periods
• Self-Exclusion: Temporarily or permanently close your account if you feel you're losing control
• Account Cooling-Off: Take a break from gambling for a set period (typically 24 hours to several weeks)

Always use these tools proactively as part of your responsible gaming strategy.

Support & Help Organizations

If you're struggling with problem gambling, help is available. The following organizations provide free, confidential support:

New Zealand

• Problem Gambling Foundation (PGF) – Free counselling and support services for problem gambling in New Zealand
  Website: www.problemgambling.nz
  Phone: 0800 664 262 (free call)
• Gambling Helpline – Free, confidential helpline service
  Phone: 0800 664 262

International Support

• GamCare (United Kingdom) – Free support for anyone affected by problem gambling
  Website: www.gamcare.org.uk
• GamStop (United Kingdom) – National self-exclusion scheme for online gambling
  Website: www.gamstop.co.uk
• Gambling Help Online (Australia) – Information and referral service
  Website: www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada) – Resources and support information
  Website: www.responsiblegambling.org
• National Council on Problem Gambling (United States) – Help and referral services
  Website: www.ncpgambling.org

If You Need Help

If you or someone you know is struggling with problem gambling, please reach out for help today. There is no shame in seeking support—gambling addiction is a recognized issue, and professional help is available and effective.

Contact the Problem Gambling Foundation on 0800 664 262 or visit www.problemgambling.nz for confidential assistance.

Remember: You are not alone, and help is just a phone call away.